Trampoline Web and Warehouse– Customer Reviews - Trampoline Replacement Mat

 Customer reviews for trampoline replacement mats

Hello,

This article is written for frustrated trampoline owners seeking out a replacement mat for their round trampoline.

Why is it so hard to find a mat to fit my trampoline?

• Trampoline mats are the most difficult part of a trampoline to match across brands.
• We know many suppliers don’t stay in business as long as the trampoline lasts, others never had parts for their trampolines from the beginning, they would sell them cheap, expecting consumers to see them as disposable.
• You may have already purchased a round replacement mat just based on the trampoline size or even the number of springs but have found yourself with a mat that won’t fit and a trampoline supplier unable to help you or even to want to try to help you.

I have already bought the wrong mat, how do avoid doing that again?

• There are many variables as to why mats don’t fit from one brand to another and the simplest analogy is car parts aren’t interchangeable across brands or models; some bits are close but the size or means of fitting vary just enough to ensure you must buy an authentic part.
• Trampolines are a little less technical and that is where our mat calculator comes into play. It takes into consideration all the variables and works out which of our mats will fit and also if a spring change will help or not.

Where is the Mat Calculator?

• We don’t promise that we will have a mat for you but we are your best chance of saving your trampoline from landfill.
• This is the link to our trampoline mat calculator and also comments from our happy customers who felt just like you do at the moment.

Reviews from our trampoline mat customers

• Hi Julie,  Just want to say thanks for your help and the new mat. We put it on the tramp today, fits beautifully and the boys are back to having a jumping good time. Michelle
• Fantastic customer support especially with solving problems with the fitting of replacement round mat and organising returns etc. Thank you so much for making what I thought would end up being an absolute headache into such an easy transaction.
• The "trampoline calculator" was very helpful to work out which mat suited us best.
• Web & Warehouse (as well as a lot of other stores ) didn’t have the exact mat I needed for my trampoline but the staff supplied one that with a few modifications to my framework it fitted & worked, well thanks for the extra effort you put in to find me a mat that would work much appreciated.
• Web and Warehouse helped me find a replacement mat for our trampoline when the original company had gone out of business. Their replacement-mat calculator was an excellent tool. I recommend them to everyone!
• Exceptional customer service, we ordered our replacement mat and received it the next day. Julie was so helpful. The information on the website in relation to measurements was very helpful and the ongoing communication was fantastic. I highly recommend trampoline web and warehouse.
• The mat sizing calculator was a great help, everything I bought fitted perfectly, although the original tramp was a different brand. The kids are stoked to have a virtually new tramp. The quality of the net, mat, and pads far exceeds the original items too.  Steve in Canberra
• Can't thank you enough for all your help. A great example of customer service. Kind regards, Darlene
• Thanks, Andrew, You've done the maths well, the trampoline works great, kids are happy. Thanks very much for your help.  Regards S Broadbent
• Thanks for all the time and effort it took to find the right trampoline mat for us. It fits!! Yay, Sharon

If you have any problems understanding the use of the calculator please feel free to email or phone 03 52150450 

Note - this is a calculator only for Round Trampoline Mats.

Scroll down for additional links to Trampoline-mat related articles on this blog.

Pic - Flickr - Donnie Ray Jones