Purchased the GeeTramp Force 9x14ft Rectangle Trampoline - High Bounce for the Grandchildren for Christmas. The ordering was easy, the staff are very helpful & the delivery was on time with everything included. The assembly took two people about seven hours the day before Christmas, so allow a day & take time to make sure everything is done correctly. The video definitely helped. It was worth the time taken, the Grandchildren absolutely love it. Highly recommended.