Vuly Warranty

Make a claim

To make a warranty claim for any Vuly product you will need to contact Vuly directly.

You will need to provide them with your original purchase receipt Web and Warehouse.

Call us if you need it resent to you.

We will then send you the correct and current link to lodge your purchase and claim.

 

What it Covers

• Manufacturing faults and defects.

What it Doesn't Cover

• Damage through normal wear and tear. Including surface or non-structural rusting and UV deterioration.
• Damage through weather conditions. Including wind and rain.
• Damage through improper installation.
• Damage through insufficient care or maintenance.
• Damage through inappropriate use. Including commercial use and the use of non-Vuly parts.
• Personal injury.

Vuly Warranty Periods

Vuly Lift 2, Thunder & Thunder Pro trampolines

• Frame - 10 years
• Springs & Mat - 5 years
• Shade Cover - 2 years
• Safety Net & Pads - 1 year

Ultra Trampoline

• Frame, Springs & Mat - 5 years
• Shade Cover - 2 years
• Safety Net & Pads - 1 year

Flare Trampoline

• Frame, Springs & Mat - 3 years
• Shade Cover - 2 years
• Safety Net & Pads - 1 year

Play Sets and Swing Sets

• Frame - 10 years
• Swings - 2 years
• Cubby House Shade Covers - 2 years
• Swing Set Shade Covers - 1 year

Monkey Bars

• Frame - 7 years
• Swings - 2 years
• Shade Cover - 1 year
• Accessories - 1 year

Accessory Warranty Periods

• Shade Covers - 2 years
• Extra Accessories - 1 year