The customer service and product quality at Web and Warehouse is outstanding. We purchased our trampoline 10 years ago from here and it’s used almost daily by our acrobatic daughter. Recently we needed to purchase a new mat, not because the mat had worn out but the triangle attachments on the mat had rusted. Not only did they have all our details from our purchase 10 years ago and know exactly what mat we required, they also offered free shipping to Ballarat. The mat arrived within days and our daughter is back bouncing safely. I don’t often write reviews but this exceptional service required a shout out. Thank you Web and Warehouse!