- Delivery orders (all warehouses): as usual
- Click & collect orders (all warehouses): as usual
- Phone & email support: as usual
- Geelong display: closeduntil further notice
It's with great difficulty that we have decided to close the Web and Warehouse Geelong store as of Wednesday the 25th until further notice in an effort to do our part to prevent the spread of COVID-19.
Providing a healthy and safe environment for our customers and team members is always our highest priority, and, throughout the COVID-19 pandemic, we have been closely monitoring and acting on recommendations from the authorities with increased cleaning, social distancing and a strong focus on hygiene.
Due to new restrictions and recommendations from the state government, we as a company, feel the ethical obligations to protect our loyal customers, loved team members and also to do our part on a pro-active basis in preventing the spread of COVID-19.
Our online store, however, will be open, and all online orders will be shipped as usual. We will also still be providing customer service and technical support via phone, email and website live chat from 10am – 4pm.
Click and collect services will also be available via prior arrangement. We consider ourselves extremely fortunate that we're able to offer our online services, as many Australian businesses face the severe burden of losing many, if not all their valued team members and loyal customers.
Web and Warehouse is determined to maintain employment of all our extremely valued team members and continue to deliver a high standard of services to all our valued customers throughout this challenging and uncertain time.