Trampoline Review Australia
Dear Trampoline researcher,
It's fair to assume you’re on a mission to find the best trampoline for your family. A lot needs to be taken into consideration, materials used, design strength, desired bounce, ideal shape or size for the garden, budget and most importantly your kids.
From a company, you are wanting to know
- If they are reputable?
- If they will answer your questions either online or over the phone?
- Do they have stock, will they run out of stock and so much more?
- Do they deliver or have pickup options?
- Can you see and test the trampolines anywhere?
I can only imagine if you’ve been searching and googling for a while, that you are feeling highly confused and oversold too.
And yes this could be true in certain situations, but is their "best" trampoline, right for your kids?
Big broad-brush marketing, isn't authentic or tailored to individual families, often leaving families of a new trampoline feeling disappointed but not knowing why.... biggest is definitely not always best.
Reviews are often an integral part of researching a new product. Whether they are written or in videos, or by word of mouth, knowing other people thoughts and experiences can often put your mind at ease when making a purchase.
This article could be handy too - Top 3 things kids in Australia look for when choosing a trampoline to buy
Some key factors to help you decide on a reputable brand
Product and company reviews
- Look at company reviews, some lack authenticity so watch for those,(fake reviews account for 15% off all reviews online)
- Negative reviews on product and company are just as valuable so look at them and see how the company handled and responded to the situation. Here is a link to our negative reviews and how customers thanked us after all was resolved.
- Facebook feedback is pretty valuable as once on the page it cannot be deleted, edited or hidden. Personally, I question businesses that have removed their review tab. This is our facebook review link.
- This is our google review link
Quality is so varied and coming to understand what it takes in the small variances of quality from one brand to another when not everyone is openly supplying the same layout of information is both frustrating and confusing. Comparing brand against brand with current design and model is incredibly difficult.
Comparing trampoline quality brand against brand, size against size
Total weight of a comparing product can be an indication especially against department store trampolines who give very few relevant specs on their boxes. Total weight will give you a clear guideline that if there is more weight in the cartons then you are getting better value per kilogram elsewhere. Eg – Department store 14 ft trampoline cartons total weight will roughly be 85kg and our 14ft GeeTramp is 131kg which is 46kg heavier. All our products specifications can be found under the photos on a tab where the description is found box sizes and weights are there, as is customer reviews for each product.
Australian Standards is a reliable standard to go off. All our trampolines meet and exceed the current 2015:4989 standards. Something we are most proud of. This link will take you to a little more info about Australian Standards for trampolines.
Compatible spare parts
Access to spare parts is more important than many people consider and also the distance that the spare parts will have to come will also be worthy to look at. A number of sports stores and department stores in Australia will stock an American brand who only have spare parts in America. Horrid to learn that after buying from a local store.
If you are doubtful about needing compatible spare parts for a trampoline please read this to be better informed so you don't get caught out - 13 common trampoline problems you should know before you buy
Warranties can also be measured but only so far. Take care with lifetime warranty – unlikely to be a long life. This is the link to our GeeTramp Warranty
Our recent website reviews
Below are some Web and Warehouse / GeeTramp customer reviews as taken from our website product pages today; for your convenience to continue scrolling to see reviews for our 4 most popular sizes.
10ft Round Trampoline Reviews
Kurt Henry 26/12/18
Good quality and easy to put together. Like the bars around the top of the net
Dale Haddad 02/10/2017
Customer service and product knowledge at initial enquiry was excellent . When I went to purchase product the service was excellent also. The quality of the Trampoline is fantastic and I am extremely happy with my purchase and so are my grandchildren for whom this was bought. Thank You Web and Warehouse.
Tamara Allan 03/12/2016
We have had this trampoline for nearly 7 years now and have just about outgrown it! It is still in great condition. The best part about buying from Web and Warehouse is getting replacement parts. A neighbours tree fell on it so we replaced the net and have just replaced it again due to the kids pulling out the foams on the poles and damaging it. We also replaced our padding after a couple of years as it started to perish from being in full sun but the new improved padding still looks new. The replacement parts mean we still have a great trampoline, If we'd bought another trampoline from somewhere else it would have been at the tip long ago. Their customer service is great too, highly recommend!
12ft Round Trampoline Reviews
Pam Palmer 21/03/2017
We are very pleased with our purchase. The whole experience of dealing with your company, through to assembling the trampoline was very good. An initial visit to look at sizes, phone ordering, pick up by friends, printed instructions, assembling the "jumpaline" (our grand-daughters description & new family word). Smooth, pleasant & easy. We will be back in two years for two other grandchildren!! Oh and the kids love it. Thanks, Pam & Grant
Nikki Watson 07/01/2017
We are stoked by the new Tramp. It is very good quality and has great bounce. We only had a small space so this was a perfect addition., my sporty 17 yo trialled it out in store and was easy to make a choice in our budget. Even though this was in the lower end of the price range. It is great value and quality. This is the second tramp we have brought from these guys (the other one got sold with the old house as it was too big to bring with us) I highly recommend them.
8x12ft Rectangle Trampoline Reviews
Katie Liddle 04/01/2019
Brought the trampoline for the kids for Christmas. Customer service was awesome!! From being able to change my mind on sizes to great advice from warehouse staff on pickup. Fantantic product 10/10, thanks a million.
Toni Jerinic 28/12/2018
From start to finish a very easy and informative service. Visited the geelong site and got heaps of great advice then purchased our trampoline on line. Pick up took 5 minutes and got heaps of great tips to help with putting it together. Couldn't be happier.
Got the 8x12ft version. Seriously impressed with the quality and strength. Beats our previous tramp by a long way. Thick pads, pad spring attachments which I've never seen before, and well thought through net design which doesn't cut into the trampoline space. Definitely recommend.
Rachel Finney 26/09/2017
Best trampoline in Australia. We couldn't be happier. Highly recommended for kids of all levels.
Bought this trampoline after hearing from son (14 years) that this was the only online trampoline retailer that I was allowed to purchase from! Was looking for a replacement for a cheaper trampoline which didn't last the distance. We only have a small back yard so I was concerned to get something that maximised jumping without totally consuming our green space. Got fantastic pre sales advice before choosing this model, which exceeded expectations. Installation was fine. Blends in nicely with the yard too. Very satisfied.
@lethal_flips (Instagram) 16/08/2017
It's great for a small back yard but it still feels like a big trampoline. It’s super bouncy and the build is very sturdy, perfect for flipping
9x14ft Rectangle Trampoline Reviews
Chris Dudfield 02/01/2019
Excellent Tramp, assembly was straight forward and quite easy, High bounce was recommended and I am so glad we chose it.
Service was outstanding and sets the standard
Sam Murphy 05/03/2018
An absolute pleasure to deal with. I had ordered the wrong size trampoline for my son at Christmas and needed to exchange it for a larger size. The process was so seamless , with a 'can-do' attitude, so refreshing in this day and age. We (yes, I get on it too and have lost a kilo!!), LOVE our trampoline and love the company. Well done!!
Sue Marandawela 10/01/2019
Customer Service from everyone at Web and Warehouse was excellent. Very easy to deal with and sorting out all aspects from purchasing online, paying layby, organising delivery and setup queries was made simple. The kids love their new trampoline!
Vanessa Bekins 25/12/2018
Heavy duty, great quality, very impressed
Juaquin Gerton-Henderson 07/12/2018
AMAZING QUALITY, pretty easy to assemble (although it requires 2 or more adults). the high bounce mat is a great option and it gives you a very nice equal bounce where ever you are on the trampoline. I have already learnt new tricks such as cody, kaboom 180, front flip 540 and double front flips and it has only been 1 or so months when we first started using it. Overall it is a GREAT trampoline.
Kate Hickey 11/10/2017
This is such a fantastic trampoline! Spending that little bit extra was well worth it to buy this level of quality. Our kids love it and the "high bounce" mat allows me to get some seriously good air too! It is the best trampoline we've ever owned. Also, relatively easy to assemble and incredibly sturdy.
Michael Andrae 04/10/2017
We've had the trampoline for a few weeks now and we're very happy with it. Overall, the quality of materials and construction is very good and so far it seems to be putting up with the weather quite well. We're glad we chose the high bounce mat.
Assembly was pretty straight-forward; the instructions are easy to follow and it took about 4 hours for me and two kids to assemble. However, I recommend reading the entire instructions before you start as opposed to running through the instructions in-sequence. I followed the instructions in sequence, and after installing all of the springs I discovered that I had to undo each spring in order to fit the protective pads over the springs.
Jodi Burton 27/09/2017
Trampoline is definitely worth the money .... we had a $300 tramp from another company and it doesn't compare to this one ... super bounce is exactly what it says and the frame is very strong and sturdy ... my only tip is when putting together the safety net do it on the ground and have 3 to 4 people lift it up would have made it easier ..... Extremely happy with our purchase and the delivery service went above and beyond to get it to us for our little girls party
Mish McGrory 20/08/2017
The children - along with all the children in the Street...and beyond! - are loving the trampoline. The delivery was amazingly fast - the very next day! I thank you for your amazing service along with your quality product. We're all loving it! If the rain held off I think they would be on it all day and night! A great investment in child fitness and skill - Thanks. Mish
If after reading some or all of this you have any questions please feel free to call us 03 52921100 or message, We are open 7 days a week from Mid October each year until Christmas so your questions will be answered promptly when you are most likely to be looking. Additionally scroll on down for more articles about choosing a trampoline, pitfalls to be aware of and additional product reviews for our trampolines.
Finding the best trampoline for your family is ensuring you know the pros and cons of different shapes, sizes and mat or spring combinations to ensure the kids are happy. If the kids are happy, then so are the parents - you. We look forward to serving you right.